❓ FAQ

You're not signed in. Look at the top-right corner — if you don't see your avatar, click Sign in with Google and use your @dailyfoodsa.com account. The "empty" state with only Original Ranchy and Roman Garden as SOPs is the signed-out demo mode.

As of June 2026, RecipeHub force-fetches the latest data on every page load (you'll see a brief gold spinner). If you still see stale data after the spinner, your tab might be running an old version — close all RecipeHub tabs and reopen one fresh.

It doesn't — but RecipeHub might show you a temporary "preview as" role if someone tested permissions. Sign out and back in to reset.

For most fields, no. Click into a field, type, then click outside (or press Enter). It saves automatically. You'll see a "Saved" toast at the bottom. For some specific forms (Edit Run, Flag) there's an explicit Save button.

In June 2026 we deployed protections so this shouldn't happen anymore — but if it does, check the audit log (admin), or message Caterina. We have hourly backups for 7 days.

You can — and cross-tab sync will push changes to everyone within a few seconds. But you should avoid simultaneous edits on the same field of the same record. If you're about to do a big edit, send a quick "I'm editing X" message to the team.

Open the SOP detail page and find the 3-stage approval card. Each stage has a "Sign as ___" button: Prepared (NPD/QA), Reviewed (OPS — that's Richard), Approved (QA — final). You can only sign your own stage; admin can sign any.

Standard oven setup across all of Daily Food SA. These are constants — you don't need to set them, they're auto-populated.

Factory or QA flagged it as missing raw materials. Click "📦 View Missing" (everyone) or "📦 Flag RM" (Factory/Purchasing/Admin) to see what's needed. Once purchasing has them in, click "📦 Materials in" to unblock.

An email goes to NPD + QA + key stakeholders automatically. The notification includes the recipe, date, time, and batch size.

Go to Pictures Library, find the photo, click the ☆ button (top-right of the photo card). It becomes ⭐ and the photo gets pinned to the top of the gallery. Favorites are per user — different team members can have different favorites.

Correct. Click "Pick from library" and your pinned photos appear at the top with a yellow ⭐ badge so they're one click away.

It moved into the Pictures Library. Open Pictures Library and expand the "🪧 Safety Icons" section — Hazards / PPE / Signs / Custom all rendered with the same edit buttons (admin / NPD / QA only). No more separate sidebar item.

You can click ▼ / ▶ on any of the 3 sections (Favorites · Safety Icons · All Pictures) to collapse or expand. Your choice is saved per user. Typing in the search box auto-expands everything so results are visible, and sections with zero matches hide entirely.

Open Audit Log (admin sidebar). At the top is a "👥 Online now" panel with one pill per user active in the last 15 minutes. Green dot = active in the last 5 min, yellow = 5-15 min. Click any pill to filter the audit log to that user's events.

The "User email contains" filter is auto-populated with your email when you click your own pill in the Online now panel. Clear that field and click 🔄 Refresh to see everyone's activity.

No. As of 2026-06-08, the server merges per-record edits intelligently. A stale tab can't wipe newer data anymore. If two of you edit the same record at the same time, you'll see "Syncing…" in the sidebar briefly and the latest version wins; older edits in flight may be flagged with a "stale data" prompt asking you to reload.

Idle auto-reload keeps everyone on fresh data. Once you start clicking again, the timer resets. Tighter than before (was 6 hours) — we're in a transition window, will bump back up later.

Cross-tab live sync via Server-Sent Events. When anyone in the team saves a recipe / build / SOP / production run, every open tab gets notified within 1-2 seconds and refreshes the affected data automatically. No more "I'll click Refresh to see if Maria's changes landed."

Your role doesn't have access. Each role has a defined set of pages; if you genuinely need access to a hidden page, ask Caterina.

Notifications fire for: new run scheduled, materials in, run completed, recipe flagged with @your-name. To stop getting notifications for a specific recipe, ask Caterina.